Having issues pairing Microsoft Arc Mouse? Try Troubleshooting Microsoft Arc Mouse. Microsoft Arc Mouse will begin to install. Step 2: On your Surface or Windows 10 PC, go to Start, and then select Settings > Devices > Bluetooth & Other Devices > Add Bluetooth or Other Device > Bluetooth Step 3: Tap or click on “Microsoft Arc Mouse” in the list of Bluetooth devices. Pair Microsoft Arc Mouse Step 1: On the bottom of Microsoft Arc Mouse, press and hold the pairing button until the LED light begins to blink. If you do not see the Airplane Mode, you may need to click on Expand to see additional options. Step 2: Locate the Airplane Mode Tile and verify that it is disabled. To verify that Airplane Mode is turned off, follow the below steps: Step 1: Click on the Action Centre icon located on the bottom right of your screen, to the right of the time and date. Airplane Mode disconnects you from any network and disables your Host PC’s ability to connect to Bluetooth devices or Wireless Networks.

Make sure Airplane Mode is Turned Off.

Step 3: Tap or click on Microsoft Arc Mouse in the list of Bluetooth devices. Tip! You may need to click on Expand in Action Centre to see additional options. Step 1: On the bottom of Microsoft Arc Mouse, press and hold the pairing button until the LED light begins to blink. Step 2: Locate the Bluetooth Tile and verify that it is highlighted or enabled.

Step 1: Click on the Action Centre icon located on the bottom right of your screen, to the right of the time and date.

If Bluetooth is turned off, Microsoft Arc Mouse will not be able to be seen by your Host PC. If you are unsure whether or not your Host is Bluetooth 4.0-compatible, you may need to work with your Original Equipment Manufacturer. Microsoft Arc Mouse requires Windows 10 on a Bluetooth 4.0 Host to connect.

Make sure your Surface or Windows 10 PC is Bluetooth 4.0 Compatible.

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